Any of you that know me know that I am a huge car buff.  I love all different kinds and I am very familiar with the different manufacturers and models.  Even though they aren't my style, in the past, I was a fan of Toyota and Lexus.  Historically, Toyota built a good product and Lexus had the highest customer service.  However, recent media attention we are all aware of has caused me to reevaluate my position.

Now, recent developments have caused me even greater concern.  After all of the bad press Toyota has received, you would have thought they had learned their lesson.  In my humble opinion, they have not.

Earlier this year, Lexus (a division of Toyota) introduced an updated SUV, its called the GX 460,  Almost immediately after its introduction the bad press began.  It actually got a "don't buy" recommendation from Consumer Guide.  After a recall, the devastating recommendation was lifted.  What Lexus / Toyota didn't tell the current owners and potential buyers is that some of the GX 460 now suffer from a more serious problems, a serious engine stalling / hesitating / lagging issue.  For details on the new problem, visit my 2010 Lexus GX 460 product liability webpage http://www.utahjusticelaw.com/lexus-gx-460-engine-failure.html.

I know Congress conducted hearings and the press and vilified Toyota and Lexus for hiding its problems.  I guess that wasn't enough.  Perhaps its time for some good ole trial lawyers to teach Toyota a lesson it won't forget.  I hope I am one of those lawyers.

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Wayne Warren  - GX 460 stalling/hesitation   |2010-10-21 01:17:32 I've encountered the stalling problem countless times with my GX460. It's created a near-accident in several cases when attempting a left turn against on-coming traffic. I've brought it to the attention of my Lexus dealer several times and have been told repeatedly that Toyota is aware of the problem and is looking into it. However, after receiving the same condescending response over a period of months I've become convinced that Toyota has no intention of fixing the problem until forced to by NHTSA or after receiving overwhelmingly bad publicity resulting from a number of accidents/deaths. Something needs to be done because it's inevitable that there will be accidents/deaths related to this problem sometime in the future. Perhaps it would help if brought to the attention of Consumer Reports. That seems to be the one thing that gets Toyota Corporation's attention.

Russ Pierce  - Retired Major Washington State Patrol   |2010-10-30 04:02:15 In February 2010 I purchased a 2010 Lexus GX460. I have experienced the exact problems that you have described. After taking the vehicle back to the dealer and being informed that the vehicle didn't have a problem. I filed a complaint and went through the Lexus Arbitration process where I gave testimony and the three judges and two representatives from Lexus drove the vehicle across the street and through the Costco parking lot and stated "The vehicle doesn't have a problem". Two weeks ago I was nearly struck broadside in the drivers door when the vehicle stalled when pulling out from a stop sign. I called Lexus Customer Service and lodged another complaint. I received a call 24 hours later and was informed by the Lexus representative that Lexus realizes the vehicle has a problem and they think they have a fix and it will be out in a couple of weeks in a "Service Bulletin". I received a call On 10/26/2010 i...

Dustin Lance  - Recall v. Service Campaign v. Lemon Law Buyback   |2010-11-01 08:43:34 After fighting the engine stalling issue on our 3 month old 2010 Lexus GX 460 that could not be fixed we finally proceeded with a Lemon Law claim. Initially, Lexus fought us tooth and nail. However, once I played my recorded conversations with the local service manager and the Lexus national customer service manager where Lexus readily admitted knowledge of the problem, Lexus decided to repurchase our car "in the interest of customer satisfaction."

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